Are you passionate about serving others and creating unforgettable dining experiences? Do you enjoy working in a fast-paced, team-oriented environment where every day is exciting? If yes, then Cova is looking for you!
We are currently hiring Waiters and Waitresses to join our team. This is a fantastic opportunity to be part of a well-known company that values excellence, teamwork, and customer satisfaction.
About the Job
As a Waiter/Waitress at Cova, your main goal is to make our customers feel welcome and ensure they have a smooth and enjoyable dining experience. You will play an important role in delivering top-quality service by following our restaurant’s standards and maintaining a positive attitude.
Whether you're taking food orders, serving meals, or handling customer requests, your efforts will help create a warm and inviting atmosphere that keeps customers coming back.
Job Responsibilities
Here’s what you’ll be expected to do as part of the team:
1. Follow Cova Service Standards
At Cova, we believe in quality and professionalism. You will need to follow our specific service standards to ensure that every customer receives the same high level of care.
2. Ensure Smooth Service
Your job is to make the dining experience as seamless as possible. This includes taking orders quickly, communicating with the kitchen, and delivering food and drinks without delay.
3. Welcome and Assist Customers
Greeting guests warmly, helping them with the menu, and answering their questions politely is a big part of this job.
4. Handle Customer Feedback
Listen to feedback, solve problems calmly, and always aim to make the customer happy. If you cannot solve the issue, report it to a manager right away.
5. Work with the Team
You’ll be working closely with other waiters, kitchen staff, and management. Teamwork makes everything run smoothly, especially during busy hours.
6. Maintain Cleanliness
Make sure the dining area is clean and neat at all times. Wipe down tables, refill condiments, and help set up before shifts.
Job Requirements
To succeed in this role, you should meet the following requirements:
1. Team-Oriented
You must enjoy working with others and be willing to support your teammates when needed. At Cova, we work as one team to serve our customers better.
2. Enthusiastic and Courteous
A positive attitude goes a long way! You should be friendly, respectful, and ready to help both your co-workers and customers.
3. Flexible with Working Hours
We are open during various hours, including weekends and holidays. You should be able to work flexible shifts depending on business needs.
Language Requirements
To communicate well with our diverse customers, we require the following language skills:
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Mandarin – Basic to fluent communication required
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English – Must be able to speak and understand basic English
Job Details
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Company: Cova
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Position: Waiter/Waitress
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Industry: Hospitality / Hotel Staff
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Location: On-site
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Experience: 1 to 3 years preferred
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Job Type: Full-time / Permanent
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Gender: No preference
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Education: High School / Intermediate level or above
Why Work at Cova?
Working at Cova is more than just a job — it’s a chance to build a career in hospitality. We provide a friendly work environment, training opportunities, and room to grow. You'll gain valuable experience and become part of a respected brand known for its excellent service and classy ambiance.
If you love making people happy, enjoy fast-paced work, and have the right attitude, Cova is the perfect place for you!
How to Apply
If you think you’re the right fit for this job, don’t wait! Submit your application today and become a part of the Cova family.
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